You know people are your biggest asset, yet with such a diversity of personalities, backgrounds, and behaviors coming together in the workplace, conflict is bound to occur. Common sources of conflict include performance management, team decision-making, high-stakes meetings, and miscommunication.
While healthy (positive) conflict can lead to better ideas, thinking, and solutions, negative conflict can cost everyone. The effects of workplace conflict are well documented, impacting not only staff involved, but also work colleagues and immediate family. Ongoing negative conflict creates unnecessary tension, affects mental wellbeing, workplace culture, productivity, and staff turnover.
Your challenge is to resolve conflict early and equip staff with next-level communication and conversation skills. To embed these shifts, supporting frameworks of change are recommended to sustain the desired changes.
Your Workplace Solutions
Prompt Mediation Services
Limit the time in conflict
End-to-end Dispute Resolution Services, with an independent, Accredited Mediator, minimises relationship damage, restores communication, and rebuilds teams.
Effective Workplace Training
Improve communication effectiveness
Insightful approaches to understand, manage and prevent conflict. Delivery of workplace training for leaders and staff at all levels, to improve communication effectiveness and minimise future conflict.
Expert Meeting Facilitation
Eliminate perceived bias & maintain relationships
Delivery of expert meeting facilitation in situations where team conflict exists or is likely, where decision-making may be necessary, and/ or where there are high-stakes outcomes.
Your Trusted Mediation Partners
Mediation Services Melbourne specializes in delivering effective end-to-end workplace mediation services.
Principal Kerryn Gamble is a strategic leader with a passion for building engaged and capable workplaces. For over 20 years, Kerryn has partnered with business leaders to deliver exceptional business results through people, culture, and capability initiatives.
Kerryn is a NMAS certified Nationally Accredited Mediator and a Professional Member of the Resolution Institute. She has extensive experience working in hospital, medical practice, pharmaceutical, healthcare, recreation, and fitness industries, with roles spanning corporate, SME and NFP environments.
Mediation Services Melbourne TM